Helpful articles
- How do digital keys work? User guide according to the type (App or Link)
- How to turn on the light in some apartments
- What to do if there is a maintenance issue in the apartment
- WiFi is not working or I am having trouble connecting to the Internet. What should I do?
- The air conditioner doesn't work or I don't know how to use it. What should I do?
- The ceramic hob does not work or I do not know how to use it. What should I do?
FAQ
- How do I receive the keys to the apartment?
- Where can I find the WiFi information for my apartment?
- Will I need and adaptor for using appliances in the apartment?
- What if I need help or there is an emergency during my stay?
- What happens if I break something?
- What should I do if I leave something in the apartment?