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During your stay

Helpful articles

  • There is no hot water in the apartment. What should I do if the water boiler is electric?
  • The washing machine does not work or I do not know how to use it. What should I do?
  • How do digital keys work? User guide according to the type (App or Link)
  • How to turn on the light in some apartments
  • What to do if there is a maintenance issue in the apartment
  • WiFi is not working or I am having trouble connecting to the Internet. What should I do?
See all 8 articles

FAQ

  • How do I receive the keys to the apartment?
  • Where can I find the WiFi information for my apartment?
  • Will I need and adaptor for using appliances in the apartment?
  • What if I need help or there is an emergency during my stay?
  • What happens if I break something?
  • What should I do if I leave something in the apartment?
See all 8 articles
Help Center - AB Apartment Barcelona
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