Payment and deposit
- Can I pay in cash?
- Can I pay in currency different from Euro?
- What is tourist tax and how do I pay?
- Is it safe to pay by credit card?
- How much do I have to pay as a deposit?
- When will I be refunded the deposit paid?
Monthly rentals
- Can I view an apartment before reserving?
- How can I schedule a visit to an apartment?
- Can I register my residency in one of your apartments if I rent a flat?
- What documentation do I need to provide to rent an apartment for months?
- What is ITP and why do I have to pay it?
- Is the inventory done at the beginning and end of the stay?
FAQ
- How do I make a reservation for an apartment?
- Where can I see all the apartments available to book in Barcelona?
- How can I request more information about an apartment?
- When do I receive confirmation of my reservation?
- Can I modify the number of nights or guests in my reservation?
- Are there towels and bedding in the apartment?
Loyalty program MY AB REWARDS
- Can I earn points with any reservation?
- Is the discount for points cumulative with other promotions?
- On what amount does the discount for points apply?
- Does the number of points vary if I pay with a currency other than the euro?
- What happens if I don't redeem my points on an upcoming reservation?
- Is there a deadline to redeem my points?