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Payment and deposit

  • Can I pay in cash?
  • Can I pay in currency different from Euro?
  • What is tourist tax and how do I pay?
  • Is it safe to pay by credit card?
  • How much do I have to pay as a deposit?
  • When will I be refunded the deposit paid?
See all 7 articles

Mid-Term Rentals

  • Can I view an apartment before reserving?
  • How can I schedule a visit to an apartment?
  • Can I register my residency in one of your apartments if I rent a flat?
  • What documentation do I need to provide to rent a temporary apartment?
  • What is ITP and why do I have to pay it?
  • Is the inventory done at the beginning and end of the stay?
See all 8 articles

FAQ

  • How do I make a reservation for an apartment?
  • Where can I see all the apartments available to book in Barcelona?
  • How can I request more information about an apartment?
  • When do I receive confirmation of my reservation?
  • Can I modify the number of nights or guests in my reservation?
  • Are there towels and bedding in the apartment?
See all 15 articles

Loyalty program MY AB REWARDS

  • How are points calculated?
  • How does the My AB Rewards loyalty program work?
  • Can I earn points with any reservation?
  • Is the discount for points cumulative with other promotions?
  • On what amount does the discount for points apply?
  • Does the number of points vary if I pay with a currency other than the euro?
See all 11 articles
Help Center - AB Apartment Barcelona
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