Security measures in the apartment
To prevent any incidents, it’s important that you make sure to properly close the apartment door with a double lock, both on your way in, and on your way out. For those using digital keys, make sure that the apartment has been properly shut. When you leave the apartment, make sure that all the windows and other points of access from the outside are properly closed. If you have a safe inside the apartment, we recommend using it to store your valuables.
All apartments have home insurance that covers the existing content the property comes with, but it does not cover the tenant's personal belongings. It is recommended that the tenant take out home insurance that covers their personal belongings. In case of damage or theft, the property owner is not responsible in any case.
If you want to take out a home insurance policy during your stay, do not hesitate to contact us in advance and we will advise you on the best one available.
Is Barcelona a safe city?
In the tourist areas of the city, as in many other large European cities, there are pickpockets. We always recommend taking basic precautions, like always keeping an eye on your belongings, and being aware of the location of your valuables (for example, not putting your wallet or mobile phone in your back pocket) so that any incidents can be avoided.
What should I do if I have been robbed during my stay in Barcelona?
You should make contact with us immediately and then go to the nearest police station to report the crime. AB Apartment Barcelona is not responsible for any damages or belongings stolen, but we will help you through the process of reporting the incident. Reporting the theft will allow you to:
- Fly or travel even if you have had your documents of identity stolen.
- Be able to be contacted and claim your belongings in case they are found.