When you book with AB Apartment Barcelona, you will have access to your own customer area, a space from which you can manage your booking and access many more services.
How to access your customer area
You can access this from your booking confirmation/reminder email, or by logging in to our website. You can also enter by clicking on the following link: https://app.apartmentbarcelona.com/extranet/login
What can you do from your customer area?
- Manage your bookings: From the "Bookings" section, you can check in online and view all the details of your stay. You will also be able to cancel the booking if necessary.
- Access your My AB Rewards points: You will see the points earned from your bookings with AB, which can be redeemed for discounts on future stays.
- Assistance with any issues: You can also report any problems that may arise during your stay (we hope it won't be necessary!). In any case, our maintenance team is available for you whenever you need them.
- Request apartment services: Do you need extra cleaning during your stay? Or perhaps request a cot? From your client area, you can also request all this and much more. We invite you to take a look and see the services we offer!
- Access to useful information: Check out our guides with helpful information about the apartment and recommendations for Barcelona, to discover the must-see spots during your stay with us. Our Barcelona experts have gathered all this information to ensure your trip is unforgettable!
- Booking of activities, transfers, luggage storage, personalised experiences, and discounts in Barcelona: You can pre-book your transfer from Barcelona airport, as well as reserve unique experiences and enjoy exclusive discounts for our clients.
And much more…
We constantly update the contents and functionalities of the customer area to offer you the best experience, so we encourage you to open your customer area to see the latest news!