When you book with AB Apartment Barcelona, you will have access to your own customer area, a space from which you can manage your booking and access many more services.
How to access your customer area
You can access this from your booking confirmation/reminder email, or by logging in to our website. You can also enter by clicking on the following link: https://app.apartmentbarcelona.com/extranet/login
What can you do from your customer area?
- Manage your bookings: From the “Bookings” section, you can check- in online and see all the details of your stay. You can also cancel the reservation if necessary.
- Assistance with any issues: You can report any issues that may arise during your stay (we hope you do not face any!). In any case, our maintenance team is available to you whenever you need it.
- Request apartment services: Do you need extra cleaning during your stay? Or request a cot? From your customer area, you can also request all this and much more. We invite you to take a look at the services we offer!
- Access to useful information: Consult our guides with useful information and guides to discover the aspects of Barcelona you should not miss during your stay with us! Our experts in Barcelona have compiled all this information to make your trip unforgettable.
- Booking of transfers, experiences and discounts in Barcelona: You can book your transfer from Barcelona airport in advance, as well as book unique experiences and enjoy exclusive discounts for our clients.
And much more…
We constantly update the contents and functionalities of the customer area to offer you the best experience, so we encourage you to open your customer area to see the latest news!