Sometimes a deposit must be paid according to the conditions of each apartment. This deposit will be returned by the owner/representative after assuring that the accommodation is in the same condition as when the client entered. For all rentals of 32 days/31 nights and under, the damage deposit will be returned up to 14 days after departure. For all rentals of more than 32 days/31 nights, the deposit will be refunded within 31 days following departure, provided that the apartment is in a good state and without any damage. In the case it is not, and in any other circumstance, the refund period for the deposit will be subject to conditions of a review of the apartment and the deduction of costs needed for supplies and damage.
If AB Apartment Barcelona receives a warning due to excessive noise or receives a call from the police during the stay, the agency reserves the right to retain the deposit (if applicable) to the tenant.
Note: ONLY FOR CERTAIN RESERVATIONS, the deposit may be charged by pre-authorisation on a credit or debit card. The amount is blocked on the card for 7 days, after which time it will be automatically unblocked, provided the apartment has been left in an acceptable condition. Please see your confirmation email to find out if you are required to pay by pre-authorisation. Bear in mind that AB Apartment Barcelona does not accept charges incurred by refunds of deposits made by bank transfers or PayPal, whether it is for a long or short stay.
Please note that for stays of 32 days/31 nights and under, all charges for utilities are included in the rental fee, provided that the fee does not exceed the limits of normal and proper use. If a misuse of the utilities is detected leading to a charge which is above average, the client must pay the utility bill.