Stays of 32 days/31 nights or less
On occasion, a deposit must be paid according to the conditions of each apartment. To do so in most cases we use the services of Swikly, a secure solution that allows you to make deposits online using your bank card number. Please note that this is NOT a payment; the amount of the deposit is not charged or blocked in the client's bank account, but the client authorises said charge in case of damages to the apartment during their stay. The customer must enter their bank card details during the online check-in process.
Charging the deposit due to damage: after checking that the apartment is in the same condition in which it was handed over with no damage, excessive energy bills and with no complaints from neighbours due to antisocial behaviour, the bank details will be withdrawn 14 days after the end of the stay. Otherwise, Swikly will charge the deposit when the owner or the agency has deducted the amount of the damages and/or prejudices. If the amount of the deposit is not sufficient to cover the damage, we will send a payment link through Swikly, to collect the refund of the excess, plus 3% + €0.25 with VAT corresponding to the collection costs.
Please note that for stays of 32 days/31 nights or less, all utility charges are included in the rental price, as long as they do not exceed the limits of normal and proper use. If misuse of the supplies is detected that causes an extra cost in the invoices above what is reasonable, the clients must pay the amount of said invoices.
Rentals of more than 32 days/31 nights
The deposit will be returned within a period of 31 days after departure, as long as the apartment is in good condition and without damage. Otherwise, the period of return of the deposit will be conditioned to the review of the state of the apartment and the deduction of the necessary charges for supplies and/or damages.
Note: AB Apartment Barcelona does not accept charges implied by refunds of deposits made by bank transfers or PayPal, whether your stay is long or short.